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About two years ago, I gathered and submitted video and photo evidence clearly showing manipulation or changes in game results on the BC.Game platform — specifically in the Crash game. I proved to the support team that something was wrong, and they initially acknowledged it. They even said I might receive compensation through their challenge reward program, which promised a prize to anyone who could prove such manipulation. However, just a few days later, my account was completely and permanently suspended without any further explanation. Since then, for two years, I have been submitting complaints and sharing my evidence everywhere I could — to review sites, communities, forums, and even oversight channels — but not a single platform, regulator, or authority has helped or investigated properly. Now, I feel disappointed here too. Even though I provided clear video proof showing what I believe is serious misconduct, there’s no sign that anyone has even watched the video or reviewed the evidence I submitted. This has been a deeply frustrating and discouraging experience. All I wanted was fairness, a proper review of my evidence, and some accountability. Unfortunately, I’ve been ignored everywhere I turned for help. Subject: Request for Formal Review – Account Locked, Crash Game Discrepancies, and 100 ETH Challenge Dear BC.Game Support Team, I am writing to respectfully request a formal review regarding the long-standing suspension of my BC.Game account and serious discrepancies I encountered in the Crash game. My account information: Username: ARSHIIYA UID: 1611276 Email: [email protected] My account has been locked for more than two years, and despite multiple attempts to reach out and resolve the issue, your support team has refused to reopen my account, even though I have provided all the information I still have access to. I was clearly informed that my account "will not be reopened under any circumstances" — which I believe is unfair and without proper justification. Unfortunately, I no longer have access to certain older documents that may have been requested in the past. However, the account details above should be sufficient for internal verification and investigation. --- Regarding the Crash Game Issue: I have provided clear evidence (video and screenshots) that in multiple sessions of Crash: I manually cashed out at around 4.00x multiplier The game continued far beyond that point (even reaching over 10x) Yet the system marked my bets as losses, despite timely cashout This suggests either a technical malfunction or a serious issue in game processing, which has directly resulted in financial losses. --- Video Evidence: Crash Game Video https://drive.google.com/file/d/15gSDI-gBq4MAPpRVRQ7b0jbNSkReLzvV/view?usp=drivesdk --- Screenshot Evidence: https://drive.google.com/file/d/168hgSy1a1wH6ZCA6HWe1594bchLA25tR/view?usp=drivesdk https://drive.google.com/file/d/165qQizSNkBzn9MX_NvhfRR2k1rreNSir/view?usp=drivesdk https://drive.google.com/file/d/160fA_RQI_ugcubvQs9xHQY6RyroRXD5A/view?usp=drivesdk https://drive.google.com/file/d/15r-7Vg-btQJYUsXB4QcuKYbprTGgiEH_/view?usp=drivesdk https://drive.google.com/file/d/161WyJWC-nKLGzxdB8ObRiXFd0YKbxrpt/view?usp=drivesdk https://drive.google.com/file/d/165HZY1sGF2T5-lSxoR6JDBPl7lC2Fv12/view?usp=drivesdk https://drive.google.com/file/d/16-ieNyf3vMELqVWkzO-hhYD5My-_fRax/view?usp=drivesdk Reference to the 100 ETH Crash Game Challenge: I would also like to remind you of the official 100 ETH challenge BC.Game published on the BitcoinTalk forum: https://bitcointalk.org/index.php?topic=5088875.msg48959867#msg48959867 In that challenge, your platform stated that players who can prove manipulation or error in the Crash game would receive 100 ETH. Based on the evidence provided, I believe my case qualifies for review under that offer. --- I am kindly requesting the following: 1. A fair review and correction of all affected Crash game bets 2. Reconsideration of my account’s permanent lockout and reactivation 3. Evaluation of eligibility under the 100 ETH Crash Challenge conditions --- I would prefer to resolve this matter privately, through proper communication with your support team, and avoid involving public forums or regulatory bodies. I believe BC.Game still values transparency, fairness, and user satisfaction. Thank you for taking the time to review my case. I remain available for further questions or verification. Sincerely, Arshia Username: ARSHIIYA UID: 1611276 Email: [email protected]

About two years ago, I gathered and submitted video and photo evidence clearly showing manipulation or changes in game results on the BC.Game platform — specifically in the Crash game. I proved to the support team that something was wrong, and they initially acknowledged it. They even said I might receive compensation through their challenge reward program, which promised a prize to anyone who could prove such manipulation. However, just a few days later, my account was completely and permanently suspended without any further explanation. Since then, for two years, I have been submitting complaints and sharing my evidence everywhere I could — to review sites, communities, forums, and even oversight channels — but not a single platform, regulator, or authority has helped or investigated properly. Now, I feel disappointed here too. Even though I provided clear video proof showing what I believe is serious misconduct, there’s no sign that anyone has even watched the video or reviewed the evidence I submitted. This has been a deeply frustrating and discouraging experience. All I wanted was fairness, a proper review of my evidence, and some accountability. Unfortunately, I’ve been ignored everywhere I turned for help. Username: ARSHIIYA UID: 1611276 Email: [email protected] Formal Complaint: Fraudulent Crash Game Results on BC.Game Dear BC.Game Support Team, I am writing to formally report a critical issue related to several bets I placed in the Crash game on your platform. In multiple consecutive rounds, I successfully performed cashouts at around 4.00x multiplier – well before the crash point – yet your system wrongly marked these bets as losses. I have recorded full video evidence showing that: The cashouts were initiated and confirmed before the crash occurred. The game continued well beyond my cashout point (sometimes reaching 10x+). Despite this, the bet results were registered as losses in the history section. Video Evidence: https://drive.google.com/file/d/15gSDI-gBq4MAPpRVRQ7b0jbNSkReLzvV/view Key Screenshots: https://cdn.imgurl.ir/uploads/j625893_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/u58380_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/d299091_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/k349469_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/w25924_Screenshot___Drive.jpg This constitutes either a serious technical error or deliberate manipulation, which has caused me financial harm. To make matters worse, my account was suspended without explanation. I demand: 1. Immediate review and correction of all affected bets. 2. Full restoration of my account. 3. Compensation for my losses caused by this issue. If this matter is not resolved within 72 hours, I will: Share the full evidence publicly on YouTube, Reddit, Twitter, BitcoinTalk, and crypto communities. File complaints with online gambling watchdogs and relevant authorities. Begin legal action to recover damages. You have the chance to resolve this issue professionally before it escalates. I hope for a prompt and fair resolution. Sincerely, Arshia [BC.Game Username or ID, if needed] --- om

Final Notice Before Public and Legal Action – Account Locked, Evidence of Fraud Ignored To: [email protected] Subject: Final Warning – Fraud Evidence Ignored, Account Locked for 2 Years Without Resolution --- Dear BC.Game Support, I am writing for the final time regarding the illegal and unjustified suspension of my BC.Game account (Username: ARSHIIYA, UID: 1611276, Email: [email protected]) and the fraud I have documented in the Crash game on your platform. Despite providing clear video and image evidence that shows successful cashouts well before crash points (as detailed in my previous complaint), you have refused to take any action. Worse yet, I was explicitly told by your support team that “my account will never be reopened”, without providing any legal basis or explanation. This decision violates basic consumer rights and your platform’s own terms of service. --- Let me remind you: My account has been suspended for over two years, with no access and no due process. I no longer have access to original documents you previously requested. The only available data I can provide is: Username: ARSHIIYA UID: 1611276 Email: [email protected] This is more than enough for your internal investigation, yet your team has ignored it entirely. --- You are also reminded of your 100 ETH Crash Game Challenge posted publicly here: https://bitcointalk.org/index.php?topic=5088875.msg48959867#msg48959867 I have provided concrete proof of manipulation or technical failure in your Crash game – entitling me to the reward if your commitment was genuine. --- This is your final opportunity to resolve this issue professionally. I demand: 1. Full review and correction of affected bets. 2. Immediate reinstatement of my suspended account. 3. Review of my eligibility for the 100 ETH challenge reward. --- If I do not receive a response and action within 72 hours, I will proceed with the following: Publicly release all evidence on YouTube, Reddit, Twitter/X, and forums such as BitcoinTalk. File formal complaints with international gambling regulators and watchdog platforms. Seek legal representation to pursue compensation for financial damages and emotional distress. --- Your silence and refusal to act show bad faith and potential criminal negligence. This is your last chance to resolve this privately. Sincerely, Arshia Username: ARSHIIYA UID: 1611276 Email: [email protected]

Final Notice Before Public and Legal Action – Account Locked, Evidence of Fraud Ignored To: [email protected] Subject: Final Warning – Fraud Evidence Ignored, Account Locked for 2 Years Without Resolution --- Dear BC.Game Support, I am writing for the final time regarding the illegal and unjustified suspension of my BC.Game account (Username: ARSHIIYA, UID: 1611276, Email: [email protected]) and the fraud I have documented in the Crash game on your platform. Despite providing clear video and image evidence that shows successful cashouts well before crash points (as detailed in my previous complaint), you have refused to take any action. Worse yet, I was explicitly told by your support team that “my account will never be reopened”, without providing any legal basis or explanation. This decision violates basic consumer rights and your platform’s own terms of service. --- Let me remind you: My account has been suspended for over two years, with no access and no due process. I no longer have access to original documents you previously requested. The only available data I can provide is: Username: ARSHIIYA UID: 1611276 Email: [email protected] This is more than enough for your internal investigation, yet your team has ignored it entirely. --- You are also reminded of your 100 ETH Crash Game Challenge posted publicly here: https://bitcointalk.org/index.php?topic=5088875.msg48959867#msg48959867 I have provided concrete proof of manipulation or technical failure in your Crash game – entitling me to the reward if your commitment was genuine. --- This is your final opportunity to resolve this issue professionally. I demand: 1. Full review and correction of affected bets. 2. Immediate reinstatement of my suspended account. 3. Review of my eligibility for the 100 ETH challenge reward. --- If I do not receive a response and action within 72 hours, I will proceed with the following: Publicly release all evidence on YouTube, Reddit, Twitter/X, and forums such as BitcoinTalk. File formal complaints with international gambling regulators and watchdog platforms. Seek legal representation to pursue compensation for financial damages and emotional distress. --- Your silence and refusal to act show bad faith and potential criminal negligence. This is your last chance to resolve this privately. Sincerely, Arshia Username: ARSHIIYA UID: 1611276 Email: [email protected] ---

Formal Complaint: Fraudulent Crash Game Results on BC.Game Dear BC.Game Support Team, I am writing to formally report a critical issue related to several bets I placed in the Crash game on your platform. In multiple consecutive rounds, I successfully performed cashouts at around 4.00x multiplier – well before the crash point – yet your system wrongly marked these bets as losses. I have recorded full video evidence showing that: The cashouts were initiated and confirmed before the crash occurred. The game continued well beyond my cashout point (sometimes reaching 10x+). Despite this, the bet results were registered as losses in the history section. Video Evidence: https://drive.google.com/file/d/15gSDI-gBq4MAPpRVRQ7b0jbNSkReLzvV/view Key Screenshots: https://cdn.imgurl.ir/uploads/j625893_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/u58380_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/d299091_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/k349469_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/w25924_Screenshot___Drive.jpg This constitutes either a serious technical error or deliberate manipulation, which has caused me financial harm. To make matters worse, my account was suspended without explanation. I demand: 1. Immediate review and correction of all affected bets. 2. Full restoration of my account. 3. Compensation for my losses caused by this issue. If this matter is not resolved within 72 hours, I will: Share the full evidence publicly on YouTube, Reddit, Twitter, BitcoinTalk, and crypto communities. File complaints with online gambling watchdogs and relevant authorities. Begin legal action to recover damages. You have the chance to resolve this issue professionally before it escalates. I hope for a prompt and fair resolution. Sincerely, Arshia [BC.Game Username or ID, if needed] ---

شکایت رسمی: نتایج نادرست و مشکوک بازی Crash در سایت BC.Game با سلام و احترام، من این پیام را جهت ثبت شکایت رسمی نسبت به تخلف و ایراد فنی در بازی "Crash" در سایت شما ارسال می‌کنم. در چندین راند متوالی، من در ضریب حدود ۴.۰۰ با موفقیت دکمه کش‌اوت (Cashout) را فشار دادم قبل از اینکه نمودار سقوط کند. با این حال، سایت شما این شرط‌ها را به اشتباه به عنوان باخت ثبت کرده است. فیلم کامل این مشکل ضبط شده و قابل مشاهده است: مشاهده ویدیو تصاویر مستند (اسکرین‌شات‌ها): https://cdn.imgurl.ir/uploads/j625893_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/u58380_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/d299091_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/k349469_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/w25924_Screenshot___Drive.jpg این مسئله یا ناشی از یک خطای فنی جدی است، یا دستکاری عمدی در نتایج بازی که موجب ضرر مالی قابل‌توجه به من شده است. بدتر از آن، حساب من بدون هیچ توضیحی مسدود شده است. خواسته‌های من: 1. بررسی فوری و اصلاح تمام شرط‌های آسیب‌دیده 2. بازگرداندن دسترسی کامل به حساب من 3. جبران خسارت واردشده بابت ضرر ناشی از این تخلف در صورتی که ظرف ۷۲ ساعت آینده این مشکل رفع نشود: تمام مدارک را در رسانه‌های عمومی از جمله یوتیوب، ردیت، توییتر و انجمن‌های رمزارز منتشر خواهم کرد. شکایت رسمی به نهادهای نظارتی بین‌المللی و مراجع مربوط به سایت‌های شرط‌بندی ثبت خواهم کرد. اقدامات قانونی برای دریافت خسارت آغاز خواهد شد. امیدوارم قبل از اینکه این موضوع گسترده و رسانه‌ای شود، به شکل حرفه‌ای و سریع رسیدگی کنید. با احترام، ارشیا

Formal Complaint: Fraudulent Crash Game Results on BC.Game Dear BC.Game Support Team, I am writing to formally report a critical issue related to several bets I placed in the Crash game on your platform. In multiple consecutive rounds, I successfully performed cashouts at around 4.00x multiplier – well before the crash point – yet your system wrongly marked these bets as losses. I have recorded full video evidence showing that: The cashouts were initiated and confirmed before the crash occurred. The game continued well beyond my cashout point (sometimes reaching 10x+). Despite this, the bet results were registered as losses in the history section. Video Evidence: https://drive.google.com/file/d/15gSDI-gBq4MAPpRVRQ7b0jbNSkReLzvV/view Key Screenshots: https://cdn.imgurl.ir/uploads/j625893_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/u58380_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/d299091_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/k349469_Screenshot___Drive.jpg https://cdn.imgurl.ir/uploads/w25924_Screenshot___Drive.jpg This constitutes either a serious technical error or deliberate manipulation, which has caused me financial harm. To make matters worse, my account was suspended without explanation. I demand: 1. Immediate review and correction of all affected bets. 2. Full restoration of my account. 3. Compensation for my losses caused by this issue. If this matter is not resolved within 72 hours, I will: Share the full evidence publicly on YouTube, Reddit, Twitter, BitcoinTalk, and crypto communities. File complaints with online gambling watchdogs and relevant authorities. Begin legal action to recover damages. You have the chance to resolve this issue professionally before it escalates. I hope for a prompt and fair resolution. Sincerely, Arshia [BC.Game Username or ID, if needed] ---